If anything is still unclear, book a free call and we'll sort it out.
How is the paid Business process audit different from the free 30-minute audit?
The free audit is a conversation. You tell us about your business, we ask questions and give general advice on the call. The paid Business process audit is actual work. We connect to your systems, study your code, processes and data for 6 hours, and send you a PDF report with a prioritized map of problems. The free one helps you see whether it makes sense to work together. The paid one is for when you have already decided to work with us and need a concrete map for the next 3 months.
What if the work turns out to be more or less than estimated?
The package price is fixed. That is the whole point of it. If scope comes up during a sprint that does not fit into 2 weeks, we discuss it openly. Either we cut features to stay on schedule, or we agree on an extra payment for the added work. There will be no surprise invoices. You will hear about it before we start changing anything.
How does payment work?
The Business process audit is paid 100% upfront, since it is a small fixed amount. Automation sprints and AI pilots are paid 50% upfront at the start and 50% on handover. We work as a sole proprietor in Armenia. Each project gets a contract based on a standard template with no surprises, plus an invoice.
Can I order several packages at once?
Yes, and that often works best. A logical sequence is the Business process audit first, then we work out which package you need next, then an Automation sprint or an AI pilot. If you order several in a row, you get a 10% discount on the second package and each one after it. We discuss this individually on a discovery call.
What if the package result does not work for you?
Interim demos and calls are built into the process so we can correct course along the way. If the mid-sprint demo shows we are heading the wrong way, we change direction at no extra cost. For the business process audit, if the report format does not suit you, we redo it for your context at our expense, plus 14 days of follow-up support in Telegram. For the automation sprint, you get 30 days of free bug and regression fixes. If it does not launch within 2 weeks for reasons other than blockers on your side, you get 1 extra week for free or a 100% refund. A regression after deployment is fixed within 48 hours. For the AI pilot, you get 60 days of piloting plus prompt adjustments at our expense. If accuracy is below the baseline without AI, we rework the golden set for free. We do not guarantee ROI metrics such as conversion growth or hours saved, because they depend on your data.
I am not sure which package I need
That is normal. Book a free 30-minute audit, and on the call we will work out which package fits your task, if you need one at all. If none of them is a good fit, we will tell you so and will not force one on you.